Are they comfortable? That’s a great start.

Otherwise, a few rules of thumb:

• Pupils should be near the centre of the lens
• Lenses shouldn’t extend past the side of your face
• Eyebrows should not be inside the glasses
• When you smile, your cheeks don’t push the frames up
• Frames shouldn’t slide down your nose

If you find a frame you love but it doesn’t fit quite right, we can adjust the below issues—and we’ll do it for free at any of our retail locations:

• If the frames are too tight or loose behind your ears
• The temples are too long or too short
• The temples are too tight or loose at the side of your face
• The frames are crooked or slide down your face

If you’re not close to a Lensfit location, most optical shops will make minor adjustments for free or a small fee. We’ll reimburse you up to ₹100 for a single adjustment within 30 days of purchase.

Above all, pick what makes you look and feel good!

All of our frames (and most glasses from other brands) have a few numbers printed on the inside of the temple arm. These refer to the lens width, bridge width, and temple arm length of your frames. On each product page, the frame measurements are listed as three numbers under MEASUREMENTS. We recommend comparing the measurements of your current glasses to the frame measurements on our website; this will give you an idea for how a pair will fit you.

Nose bridge refers to the slope of the nose in between the eyes. A low nose bridge is where the bridge of your nose sits level with or below the pupils. People with low nose bridges often have wide faces and/or high cheekbones. Low Bridge Fit frames minimize any pinching and prevent frames from sliding down your nose or resting on your cheeks.

(Standard Fit frames will be a better fit for those who don’t have the above features.)

If you’re having trouble picking a pair or want a second opinion, our personal stylists are always happy to help. Call us, Monday–Friday, 10 a.m.–5 p.m. IST, or email care@lensfit.com.

If you find a Low Bridge Fit frame that is comfortable on you, by all means, go for it! We’ve found that customers who don’t have low nose bridges (when the bridge of your nose sits level with or below the pupils), wide faces, and/or high cheekbones find the Low Bridge Fit frames uncomfortable after a few hours.

If you experience any irritation later, don’t hesitate to reach out.

How do I get my frames adjusted?

Our retail locations have skilled opticians on staff who can fit your Lensfit glasses to perfection with a quick professional adjustment. If you’re not in the area, most optical shops will make adjustments for free or a small fee. We are happy to reimburse you the cost of one adjustment (up to ₹100) within 30 days of purchase. Just email the bill to care@lensfit.com and we’ll take care of it!

Please note: If you decide to have your frames adjusted elsewhere, be sure to tell the technician to use low heat and light pressure on your glasses, especially if you have high-index lenses. Too much heat may cause bubbles, cloudiness, or even cracks to appear. Yikes.

Absolutely! Our personal stylists are here to help you find a great fit. Monday to Saturday, 10 a.m.–5 p.m. IST. Email care@lensfit.com or call us at 6281908433. It’s easy and free.

Once you’re ready to checkout, you can upload an image of your eyeglasses prescription to your order (snap a photo or scan it in), submit your doctor’s contact information, or select to send your prescription to us later! If you’ve already placed an order, email the image of your prescription to care@lensfit.com along with your Order ID.

We’ll also need your pupillary distance (PD) for progressives.

Your PD is the distance in millimetres between your pupils, and it helps us centre your prescription correctly in your frames. If your doctor did not include this measurement with your prescription, you have a few options:

• Trained associates at our stores and showrooms can measure your PD.

• Most optical shops will measure your PD for free or a small fee. We are happy to reimburse you the cost of one optical measurement (up to ₹100) within 30 days of purchase.

Please note: We’re unable to fill expired eyeglasses prescriptions and prescriptions for contact lenses. If your doctor provided an expiration date on your prescription, we will always abide by the doctor’s orders. If your doctor did not provide an expiration date, we’ll adhere to the optical rules of the nation where your prescription was written to determine if we’re able to fill it.

There are a few easy ways to get a prescription:

• Book an eye exam with us. At some of our retail stores, you can get your eyes examined by an on-site licensed independent optometrist. Make an appointment here.

• Make an appointment with your local optometrist, or find an available doctor through online apps. Be sure to ask your doctor to include your pupillary distance (PD) on your prescription!

Deciphering prescriptions can be tricky. If you have any questions about whether or not we can fill yours, call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST..

Prescription Eyeglasses

We can fill prescriptions with a sphere (SPH) value between -18.00 and +6.00. High-index lenses are recommended in some instances and required if the sphere (SPH) value on your prescription is stronger than -10.00. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the sphere (SPH) value is stronger than -18.00.

If you have astigmatism in either eye, you will have a cylinder (CYL) value in your prescription. We can fill prescriptions with a cylinder (CYL) value within ±10.00. High-index lenses are recommended in some instances and required if the cylinder (CYL) value on your prescription is ±4.00 or stronger. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the cylinder (CYL) value is stronger than -10.00.

We can fulfil progressive lens prescriptions with ADD powers between +0.75 and +3.50 and a combined sphere (SPH) and cylinder (CYL) value between -18.00 and +6.00. High-index lenses are recommended in some instances and required if the combined sphere (SPH) and cylinder (CYL) value on your prescription is stronger than -10.00. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the ADD power is stronger than +3.50.

Prescription Sunglasses

We can fill sunglasses prescriptions with a combined sphere (SPH) value and cylinder (CYL) between -12.00 and +6.00. We cannot fill prescriptions with a cylinder (CYL) value stronger than ±10.00. High-index lenses are recommended in some instances and required for sunglasses if the combined sphere (SPH) and cylinder (CYL) value on your prescription is -7.00 or stronger. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

We can fill prism values up to 6 diopters combined for single-vision, and up to 5 diopters combined for progressives.

If we are unable to fill your prescription, you can still purchase Lensfit frames. Call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST. to purchase a pair of frames with demo lenses for 10% off. Just take them to your doctor to have your prescription lenses filled!

Optical

Carbonate lenses

• Thin and light plastic lenses
• Anti-scratch, anti-reflective, and superhydrophobic coatings included
• Block 100% of UVA and UVB rays
• Recommended for customers 10 years old or younger
• Included with purchase of certain optical frames

Polycarbonate lenses

• Thin, light, and impact-resistant plastic lenses
• Anti-scratch, anti-reflective, and superhydrophobic coatings included
• Block 100% of UVA and UVB rays
• Recommended for customers 12 years old or younger
• Included with purchase of certain optical frames

1.67 high-index lenses

• Thinner lenses designed for stronger prescriptions
• Anti-scratch, anti-reflective, and superhydrophobic coatings included
• Block 100% of UVA and UVB rays
• +₹1500 - available to add to your order at checkout

1.74 high-index lenses

• Our highest index lens designed for very strong prescriptions
• Anti-scratch, anti-reflective, and superhydrophobic coatings included
• Block 100% of UVA and UVB rays
• +₹3000 - we will let you know if these lenses are recommended based on your prescription!

Blue-light-filtering lenses

• Available in polycarbonate or 1.67 high-index material—whatever suits your prescription
• Designed to filter a higher percentage of blue light than our standard or high-index lenses
• Block 100% of UVA and UVB rays
• Anti-scratch, anti-reflective, and superhydrophobic treatments included
• +₹800 (available to add to your order at checkout)

Light-responsive lenses

• Available in polycarbonate or 1.67 high-index material—whatever suits your prescription
• Darken from clear to grey when exposed to the sun’s UV rays
• Block 100% of UVA and UVB rays (both indoors and outside)
• Anti-scratch, anti-reflective, and superhydrophobic treatments included
• +₹1250 (available to add to your order at checkout)

Non-prescription sun

Polarized CR-39 lenses

• Thin and light plastic lenses
• The majority of our non-prescription lenses are polarized to reduce glare
• Equipped with anti-scratch coating
• Block 100% of UVA and UVB rays
• Included with purchase of certain non-prescription sunglasses

Prescription sun

Polarized polycarbonate lenses

• Thin and light plastic lenses
• Polarized to reduce glare
• Equipped with anti-scratch coating
• Block 100% of UVA and UVB rays
• Included with purchase of certain prescription sunglasses

1.67 high-index sun lenses

• Thinner lenses designed for stronger prescriptions
• Polarized to reduce glare
• Equipped with anti-scratch coating
• Block 100% of UVA and UVB rays
• +₹1800 - available to add to your order at checkout

We offer progressive glasses starting at ₹1245 and bi-focal glasses starting at ₹650.

Single-vision lenses offer one correction throughout the entire lens (usually for distance or reading). Progressive lenses offer multiple focal corrections in one lens, providing a seamless transition from distance correction on top to reading correction on bottom. This means you can see your whole field of vision without switching between multiple pairs of glasses. (Neat.)

If you have any additional questions about progressives, we’re happy to help. Call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST..

We offer light-responsive lenses in our entire collection of eyeglasses starting at ₹1245. These lenses darken from clear to grey when exposed to UV rays (so you won’t have to worry about them transitioning while indoors—phew!). Our light-responsive lenses are equipped with scratch resistant, anti-reflective, and superhydrophobic coatings, and they block 100% of UVA and UVB rays.

Yes! Pricing is based on your specific prescription values, as well as the type of lenses you choose to purchase. We’re happy to help you figure out the best lenses for you based on your prescription strength. Give us a call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST.

To clean your lenses, simply rinse them with a mild dish soap and lukewarm water, and dry them with a soft cloth. For day-to-day cleaning of light smudges, a few swipes of the lens cloth included in your case should do the trick. Please be careful to avoid using hot water on your lenses (especially if they are high-index lenses), as they can develop bubbles or cracks when exposed to high heat.

Sure do! We carry a variety of contact lenses that correct a range of prescriptions, and we’ll ship them directly to your doorstep. Email us at care@lensfit.com or give us a call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST. for more information.

For customers who are concerned about exposure to blue light, we offer polycarbonate blue-light-filtering lenses for an additional ₹800. These lenses block more blue light than our standard polycarbonate lenses or our high-index lenses, and they can be added to your order during checkout.

If you’re planning on wearing your glasses both indoors and outdoors, we’d recommend our light-responsive lenses (which darken from clear to grey when exposed to sunlight) as an alternative. Many people’s primary source of blue light exposure is the sun, and these lenses provide more blue light filtration when exposed to sunlight than most blue-light-filtering lenses (including ours) do. If you’re interested, these lenses cost an additional ₹1800 and can be selected when adding frames to your cart.

A receipt will be attached to your shipping confirmation email and included with your purchase! If you need another copy, you can access one through your account or email us at care@lensfit.com.

Note: Our receipts for single-vision prescription glasses with carbonate/polycarbonate lenses do not break down the cost of the frames and lenses separately because they are considered a total packaged deal. If you run into any issues, please don’t hesitate to reach out to us!

Yes we do! Gift receipts are available for eyewear, sunwear, and non-eyewear items such as lens cloths, totes, and frame cases. If you’d like to request a gift receipt, you can access one directly through your account. You can also feel free to chat our team or email us at care@lensfit.com.

Note: We do not offer gift receipts for non-returnable items such as gift cards, eye exams, or prescription check services.

Our gift and e-gift cards make great presents. Purchase them here. Note: Physical and e-gift cards are not refundable.

Your gift card will arrive in five business days.

Yes! We offer payment plans through Paytm/Razorpay for purchases made on our website.

Yes! We now carry a variety of contact lenses that accommodate a range of prescriptions. Simply email your contact lens prescription and doctor’s contact information to care@lensfit.com to get started.

What types of contacts can I purchase from you?

We carry a variety of contact lenses that correct a range of prescriptions. This includes:

• DAILIES (including Total 1 and AquaComfort Plus)
• 1-Day Acuvue Moist
• Freshlook colors 
• Acuvue Oasys
• Air Optix
• Biofinity
• Biotrue ONE day

Call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST., or email our team at care@lensfit.com for more information on availability and pricing!

Drop by one of our retail locations or give us a call (+91-6281908433) from Monday to Saturday, 10 a.m.-5 p.m. IST. with your prescription and doctor’s contact information to get started. We’ll provide pricing details based on your prescription information!

To place a new order, you’ll need a combination of the following:

• A picture of your official contact lens prescription, or
• Your prescription values, lens brand, and doctor’s contact information
• The number of boxes you’d like to purchase

Once we have this information handy, we’ll get you situated with a new order in no time. Once your order is placed, you can expect to receive your contact lenses in 3-4 business days!

What do I do if I'm experiencing issues with my contact lenses?

If you’re experiencing any irritation or other issues while wearing your contact lenses, remove your lenses and reach out to your doctor directly.